Get answers to all your questions you might have.

We will answer any questions you may have about our online sales right here. Monday to Sunday from 09:00 to 21:00 UTC +2

FREQUENTLY ASKED QUESTIONS

Will I receive the same product that I see in the picture?

Yes. Every RePod is a "Refined Product Concept" brought to life. You will receive our precision-engineered "rebirth kit," which includes the premium protective case and a detachable fashion lanyard. Our "Golden Architecture" ensures a 100% Apple-like Unibody feel, featuring a stationary, unified front cover with a seamless visual finish.

Note: The RePod kit activates the idle Apple Watch you already own; the watch itself is not included in the $59 purchase

Where can I view my sales receipt?

Once you complete your purchase of the $59 RePod kit, an electronic sales receipt will be automatically sent to the email address you provided. This price represents a high-value "smart consumption" choice, turning your idle hardware into a functional masterpiece at a fraction of the cost of a new toy. You can also view your full order history by logging into your account on our website.

How can I return an item?

We want every "Urban Tech Optimizer" to be fully satisfied with their new focus-driven companion. If your RePod does not meet your expectations for quality or tactile delight, please contact our support team. We offer a tailored fit for the 40/41mm, 44/45mm, and Ultra series; if you mistakenly ordered the wrong size for your specific watch generation, we are happy to assist with an exchange to ensure a perfect mechanical integration.

Will you restock items indicated as “out of stock?”

Yes. With tens of millions of idle Apple Watches sitting in drawers worldwide, the demand for a "second life" is massive. RePod targets this enormous stock market, and we are constantly scaling our production to meet the needs of Apple ecosystem fans. If a specific color or lanyard material is sold out, please sign up for our waitlist to be the first to know when we restock our "rebirth kits".

Where can I ship my order?

We ship globally to Urban Tech Optimizers in major cities like New York, Shanghai, Tokyo, and beyond. Whether you are hitting the gym, jogging in the city, or just heading out for a 15-minute coffee run, we want to help you leave your bulky phone behind and stay connected through the watch you already trust. Our shipping network is designed for seamless delivery so you can start your "Phone-free" journey as soon as possible

Can I really leave my iPhone behind?

Absolutely. As long as your Watch has cellular service (or is on a known Wi-Fi network), RePod allows you to take calls, use Apple Pay, and stream music entirely phone-free. It’s the perfect unburdened companion for morning jogs, gym sessions, or quick coffee runs.

Will installing RePod scratch my watch?

Never. Our "Golden Architecture" features a back-loading design with a specialized protective internal lining. The precision-molded interior ensures your Watch is held securely and safely, offering a 100% Unibody feel without risking a single scratch during installation.

CONTACT US FOR ANY QUESTIONS

    CANADA

    70 Gibson Dr Unit 7, Markham, ON L3R 4C2

    Monday - Friday 09:00 - 17:00

    me@justrepod.com
    (626) 727-1942

    USA

    1633 W SAN BERNARDINO RD STE A COVINA CA 91722

    Monday - Friday 09:00 - 17:00

    me@justrepod.com
    (626) 727-1942